PRODUCTION MANAGER


THE COMPANY

Circa of America, LLC was founded in 1967 and is one of the largest producers of private label and licensed small leather goods in the country. We pride ourselves on our manufacturing heritage and expertise within our industry and leverage our overseas partners to support leading retailers worldwide.

THE OPPORTUNITY

The Production Manager is responsible for managing the relationship, production and capacity of our vendor factories within a particular region.

JOB RESPONSIBILITIES

  • Internal point of contact with an assigned set of factories within a particular region.

  • Oversees all compliance, quality control and audits for assigned factories.

  • Works collaboratively with appropriate Account Management team member to ensure any issues with orders or factories are resolved swiftly and in support of our customer service philosophy.

  • Manages price negotiations and MOQs for assigned factories.

  • Reviews, analyzes and manages QC issues, compliance and audit concerns, chargebacks for assigned factories.

  • Manages product testing and inspection reports.

  • Works with Product Development team for necessary approvals.

  • Oversees accuracy and timeliness of entering sales orders into ERP system.

  • Oversees product tracking and ensures on-time deliveries.

  • Ensures customer guidelines for logistics are updated, accurate and communicated to factories in a timely manner to guarantee successful shipments.

  • Under the guidance of the Director of Strategic Sourcing and their Account Management partner, ensures annual forecasts for production are accurate, revisits forecast quarterly and advises of decreases or increases to commitments to vendor, and reports on weekly shipping to meet monthly sales goals.

  • Proactively manages accounts by anticipating potential service problems, ensures all service issues are escalated to the Production Management and Account Management team member.

ACCOUNTABILITIES AND PERFORMANCE MEASURES

  • Meets internal and external deadlines and ensures calendars for assigned factories is communicated with key partners.

  • Ensures team members are proactively informed of any potential issues.

  • Ensures shipments are within client guidelines and meet customer expectations for delivery.

  • Completes objectives within the assigned time frame.

ORGANIZATIONAL ALIGNMENT

  • Reports to the Director of Strategic Sourcing.

  • Works with Account Management partner to ensure client expectations are met and exceeded as needed.

  • Partners with Product Development to assist in sample follow up and timely completion.

KNOWLEDGE AND SKILLS

  • Five years or equivalent experience in inventory planning or financial analyst role.

  • Experience working with BlueCherry or similar ERP system beneficial.

  • Bi-lingual Spanish or Chinese beneficial.

  • Travel may be required to visit vendors.